FAQ

Frequently asked questions - See answers below:

HOW DO I BOOK A SKIP BIN?
You can either click on our "Bins west booking" or "Contact" buttons & fill out your details or call our friendly staff on 0425 732 459.

HOW DO I PAY FOR A SKIP BIN?
You can pay our driver on delivery of the bin. The driver will provide you with a Tax Invoice. You may also pay over the phone or internet using our secure website by credit card.

If you are not present when you wish the skip bin to be delivered you can inform us (when booking) that you will hide the payment in a secure place (such as your meterbox).

No bin will be removed without payment.

PAYMENT METHODS ACCEPTED
We accept payment by the following methods:
• Cash
• Credit Cards: VISA or MasterCard
• Direct Debit

HOW QUICK CAN I HAVE MY SKIP BIN DELIVERED?
First in - best dressed.
Depending on your location delivery can vary from a few hours to the next day depending on our workload. Our friendly staff can advise the lead time when booking.
Our deliveries always take priority over bin pickups so you can get on with your job.
We do however recommend giving 1 days notice. (Book today & we will deliver tomorrow). If you need a bin for first thing in the morning have it delivered the day before

HOW LONG DO I KEEP THE SKIP BIN?
Our Normal skip bin rental period is 3 days. If you require the skip bin for a longer period please inform our friendly staff & will see if we can arrange something for you.

HOW FULL CAN I FILL THE SKIP BIN?
The skip bin can be filled TO THE TOP OF THE BIN ONLY It's common sense really. If you purchase 2 liters of milk from the supermarket you don't take 3 litres do you. The same applies here. Overloaded bins pose a risk to the operator, the lifting equipment & other road users. Please also see our bin filling & bin safety pages creating an occupational health & safety issue..

WHAT SIZE SKIP BIN DO I NEED?
As a rough guide a loaded standard 6' x 4' box trailer is about 1 cubic metre or about 10 barrow loads. If you think you have 4 trailer loads of rubbish then a 4 metre bin is the one for you, 6 trailer loads is a 6 metre bin & so on.

WHAT CAN'T I PUT IN THE SKIP BIN?
Basically anything that is dangerous or hazardous or requires a permit to move. We do not transport, restricted, regulated, hazardous or toxic waste. This includes but is not limited to :
• Asbestos
• Batteries
• Tyres
• Liquids such as Oil, Paint, Thinners.
• Herbicides & pesticides
• Medical Waste
• Explosives & Gas Cylinders

HOW DO I SAFELY DISPOSE OF DANGEROUS & HAZARDOUS ITEMS?
Contact your local council. Most have a free pick up or drop off point for ratepayers. Some waste fill facilities have free drop off for asbestos on the last Sunday of each month as a community service. This is in addition to free drop off of used paint, oil & herbicides etc.
Please contact your local Waste facility or council for more details.

DO YOUR SKIP BINS HAVE A DOOR FOR ACCESS?
Yes every single one of our bins has a door for wheelbarrow access. Even our small 2 metre bins. Always insist on a skip bin with a door - NOT A RAMP that leans up against the bin. The hirer is responsible for providing a safe work environment. Make sure you, your employees & sub-contractors are safe by using a skip bin with a door.

CAN I MOVE THE SKIP BIN?
No. The operator will Endeavour to place the bin in your requested position. Moving the bin in most instances prevents the recovery of the bin & will result in extra charges for yourself & having to empty the bin out before it is moved again sometimes the skip bin cannot be placed where you want. This may be due to overhanging trees, power lines or sloping ground. Moving the bin requires special lifting apparatus. The bin needs to be lifted evenly to prevent damage to the bin & the lifting equipment on the truck. Moving the bin with cars or bobcats damages the bins & could potentially cause the bin to collapse on pick up.

WHAT SHOULD I DO BEFORE MY SKIP BIN ARRIVES?
Make sure you have access for the truck. Advise your contractors to leave room for the delivery of the bin & the pick up of the bin when full. Make sure there is no overhanging tress or power lines (7 meters clearance required to comply with OH&S). Make sure your car, boat or caravan is moved if needed PRIOR TO THE BIN BEING DELIVERED & that car keys are available for vehicles on site if needed. Make sure you have not placed your rubbish where your skip bin is to be placed.

WHO IS RESPONSIBLE FOR THE SKIP BIN?
YOU THE HIRER !!
If your employee's or neighbours fill the skip bin on your behalf you are responsible for making sure it is filled to our requirements. Should you find green waste mixed through your rubbish or hazardous materials placed in the bin you must rectify this before filling the bin any further. Additional charges will be passed on to the hirer at the prevailing rates for bins that have been moved, overfilled, filled incorrectly (contaminated with green waste) or contain hazardous materials. By accepting delivery of our bin you acknowledge & agree to this condition of use.

CAN THE SKIP BIN BE PLACED ON THE ROAD OR IN A PUBLIC PARK?
As a general rule - no. You can obtain a permit from you local shire if the street or public park is not a major thouroughfare. You have to pay for this & have the permit faxed through to ourselves BEFORE the skip bin is delivered. A permit fee will be charged (PERMITS PRICES VARY DEPENDING ON COUNCIL) for nature street & roads, no extra charges if skip bins are put on the property